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Welcome to Spooner Photography! We hope this FAQ will help answer any questions you may have about our services.

  • What services do you provide?
    At Spooner Photography, we take pride in offering a diverse range of photography services to cater to various needs and preferences. Our three main services are: Pet Portraits: At Spooner Photography, we specialise in capturing the natural and playful essence of your beloved pets. Our team of skilled photographers excels in creating captivating and timeless images that showcase the unique personality and bond you share with your furry companions. Whether it's a heartwarming portrait of your pet in their element, a fun and energetic session, or a more posed and elegant look, we work closely with you to understand your vision and create pet portraits that become cherished memories. Your pets are part of your family, and we ensure to preserve the essence of these precious moments through our lens, delivering photographs that truly capture the love and joy you share with your furry friends. Drone Photography: Experience the awe-inspiring artistry of aerial photography with our drone services. Using cutting-edge unmanned aerial vehicles, we capture stunning images from the skies. This service is ideal for showcasing landscapes, real estate properties, events, and promotional visuals for businesses. Our skilled team utilises drones' versatility to deliver breathtaking shots that offer a fresh and unique perspective to your projects. Drone Videography: Our drone videography service takes aerial storytelling to new heights. We specialise in capturing cinematic shots that bring events, landscapes, and promotional videos to life. With smooth and immersive footage, we create compelling visual narratives that leave a lasting impression. Whether it's for marketing purposes, events coverage, or artistic projects, our drone videography services elevate your vision and add a touch of creativity to your storytelling. No matter which service you choose, rest assured that we are committed to providing exceptional quality, professionalism, and a personalised approach to meet your photography needs.
  • How much do your services cost?
    At our photography website, we offer a range of high-quality services tailored to meet your specific needs. Our standard packages include the Drone Photography Package, the Drone Videography Package, and the On-Location Pet Portrait photo session. However, since each project is unique and may have different requirements, the cost of our services will vary accordingly. To get an accurate quote and discuss your specific project in detail, we encourage you to reach out to us through our contact page. Our team will be more than happy to assist you and provide a personalised quote that aligns perfectly with your vision. Rest assured, we strive to offer competitive and transparent pricing to ensure you receive the best value for your investment in capturing those special moments. Don't hesitate to contact us today to embark on a remarkable journey through our photography services.
  • How do I book an appointment with Spooner Photography?
    You can book an appointment with us online at our website or by emailing us at Our friendly staff are always available to answer any questions you may have about our services.
  • How soon will we get our photos and videos?
    Post production can take from a few days to a few weeks depending on the product you have purchased. Please enquire if you need expedited services.
  • What equipment do you use?
    Equipped with a DJI Air 2S drone, Canon EOS R7 Mirrorless camera, and a diverse range of tele-zoom ranging from 24mm to 840mm, macro, portrait, and landscape lenses, & Flashes I am prepared to tackle any challenge that comes my way. DJI Air 2S Drone specs summary: Camera: 20-megapixel 1-inch CMOS sensor Video Resolution: Up to 5.4K at 30fps, 4K at 60fps, or 1080p at 120fps Max Speed: 42.5 mph (68.4 km/h) Transmission Range: Up to 7.5 miles (12 km) DJI Avata FPV Drone: Camera: 48 MP 1/1.7-inch CMOS Video Resolution: Up to 4K at 60fps, or 1080p at 120fps Max Speed: 60.3 mph (97.4 km/h) Transmission Range: Up to 6.2 miles (10 km) Canon EOS R7 Specs summary: 32.5 megapixel APS-C sized sensor 4K/60p Video Capture Up to 15fps continuous shooting (Plus 30fps bursts with the camera’s electronic shutter)
  • How high can you fly?
    We are authorised to fly up to 400 feet high. In certain circumstances we are permitted to fly higher, however it isn’t normally necessary due to the nature of our lenses. These allow a wide viewing angle without distorting the image.
  • Delivery Time
    The delivery times for store products may vary depending on the item and its production process. As all items, except for digital products, require printing and quality control before shipping, we aim to deliver orders within approximately 8-12 working days. Please note that this timeframe allows us to ensure the highest quality standards for your products, so you can enjoy beautifully crafted items that meet your expectations. If you have any specific questions or concerns about your order's delivery, please don't hesitate to get in touch with us. Our team will be more than happy to assist you and provide any necessary updates regarding your purchase. Your satisfaction is our top priority, and we are dedicated to making your shopping experience with us as smooth and enjoyable as possible.
  • What products can I purchase my photos as?
    At Spooner Photography, we offer a variety of premium products to showcase your cherished photos in the best possible way. You can choose from our standard options, including: Premium Matte Paper Metal Framed Poster: Display your favorite photos on a premium matte paper, elegantly framed in metal for a sophisticated and timeless look. Premium Semi-Gloss Paper Metal Framed Poster: This option features a semi-glossy paper that enhances the vibrancy of your images, beautifully complemented by a metal frame for a modern and polished presentation. Canvas: Turn your pet portraits and other images into stunning canvas prints, adding a touch of artistic flair to your home decor. Acrylic Prints: Create a contemporary and sleek display with acrylic prints that provide a glossy and vibrant finish, making your photos truly pop. Premium Matte Paper Poster: Showcase your images on high-quality premium matte paper, perfect for a classic and refined presentation. Premium Semi-Glossy Paper Poster: This option features semi-glossy paper that brings out the colours and details of your photos, creating a visually appealing and professional result. If you have specific requirements or would like a product that is not listed above, we are happy to accommodate special requests. Please get in touch with us to discuss your unique needs, and we will provide you with a personalised quotation for the desired product. Our goal is to deliver products that exceed your expectations and turn your treasured moments into beautiful pieces of art to be cherished for years to come.
  • Are there additional costs for locations beyond 20 miles from Derby?
    Yes, for locations beyond 20 miles of Derby, extra travel and time expenses may apply. Please feel free to reach out to us if you have any questions or need assistance.
  • Shipping costs
    Please see the price ranges below. UK Pricing listed below, for other countries please goto Checkout. *Prices can be revised at any time without notice
  • Can you provide a proof of how a product will look before I make a purchase?
    Absolutely! We understand that visualising how a product will look before making a purchase is essential. For many of our customisable items, we offer proofs or mock-ups upon request. These proofs will give you a preview of how the final product will appear with your chosen customisation options. To request a proof, simply contact our customer support team or mention your preference during the ordering process. Our team will be delighted to assist you in visualising your personalised product and ensure that it meets your expectations. Please keep in mind that the proofing process may add a little extra time to the overall production and delivery timeframe, but it's worth it to ensure your complete satisfaction. We are committed to providing you with the best possible shopping experience, and offering proofs is just one of the ways we strive to meet your needs and preferences. Feel free to reach out to us if you have any questions or require further assistance. We look forward to helping you create a product that you'll love!
  • What's included in the On-Location Pet Portrait photo session?
    Our On-Location Pet Portrait session captures the natural and playful essence of your beloved pets in their own environment. You'll receive 10-15 meticulously edited, high-resolution images. Our expert photographer will join you at a location of your choice to create cherished memories.
  • Can I include multiple pets from different households in the photo session?
    Yes, you can include additional pets from other households in the photo session at an extra cost, as long as all the pets meet at one location. Please see the available options for more details.
  • Can I purchase printed products or digital downloads of my pet's photos?
    Yes, you can choose from a range of printed products or convenient digital downloads to showcase your pet's beauty. While RAW files are not included, they can be requested for a nominal fee.
  • Can I get a session with more than four pets or for larger pets like horses?
    For sessions with more than four pets or if you have larger pets like horses, or any special requests, please get in touch with us first so that we can accommodate your needs.
  • Is Spooner Photography liable for my pet during the photo session?
    No, Spooner Photography is not liable for your pet during the photo session. We want to emphasize that your pet's safety and well-being are your responsibility throughout the entire photography session. While our team takes great care to ensure a safe and enjoyable environment, we cannot assume liability for any incidents or accidents involving your pet during the session. During the photo session, we recommend that you keep your pet on a leash or in a secure area when not directly involved in the shoot. This helps ensure their safety and allows our photographers to focus on capturing the best possible shots without any distractions or risks. At Spooner Photography, we prioritize the comfort and happiness of your pet and work closely with you to create a stress-free and enjoyable experience for them. If you have any specific concerns or requirements regarding your pet's participation in the photo session, please feel free to discuss them with us beforehand, and we will do our best to accommodate your needs.
  • What permissions do I need to fly drones in my desired location?
    Please note that obtaining proper permission to fly drones in your desired area is essential. As responsible operators, we prioritize safety and compliance with local regulations. Before scheduling your aerial photography session, please ensure you have the necessary approvals in place to fly drones in the designated location. Our team is available to provide guidance and assist you with any inquiries regarding permissions and flight restrictions.
  • What is drone photography, and why should I consider it?
    Drone photography is the art of capturing images from the sky using unmanned aerial vehicles (drones). It offers a fresh perspective and unique angles that traditional photography cannot achieve. Our skilled team uses drones to capture breathtaking shots of landscapes, events, and promotional visuals, adding a captivating element to your projects.
  • What's included in the Drone Photography Package?
    Our Drone Photography Package offers two options: Standard Package: Includes up to 15 high-resolution, professionally edited aerial images. Custom Package: Allows you to discuss your specific requirements and create a tailored package to suit your project goals. Please get in touch to discuss your requirements.
  • Can I get the RAW files from the Drone Photography Package?
    The Standard Package does not include RAW files; however, you will receive professionally edited high-resolution images. If you wish to obtain RAW files, they can be purchased for a nominal fee.
  • How long is the drone flight time for each session?
    The drone's flight time per battery cycle is approximately 15 minutes. Our experienced pilot works closely with you to strategically plan the session and capture the shots that matter most to your project. We have 3 batteries per drone.
  • What makes the Drone Videography Package special?
    Our Drone Videography Package offers cinematic shots that showcase landscapes, events, and promotional videos. We provide two options for footage: Raw Footage (unedited) to preserve the authenticity, and Edited Footage with Color Enhancement for a polished and visually captivating final product.
  • Can I request specific edits for the Drone Videography Package?
    Yes, we are happy to accommodate specific editing requests, such as footage clipping without music, for an additional editing fee. You have creative freedom when choosing the perfect music that aligns with your vision, but please ensure the music has the appropriate rights or is royalty-free for the desired use.
  • What are the benefits of hiring a professional drone photographer/videographer?
    Hiring a professional drone photographer/videographer offers numerous advantages. These experts possess the essential skills, experience, and specialized equipment needed to capture breathtaking aerial footage that may not be achievable on your own. They bring creativity and artistic vision to your project, resulting in stunning visuals that leave a lasting impression. Furthermore, professional drone operators are well-versed in drone regulations and safety protocols. By entrusting your aerial photography or videography to them, you can avoid potential legal issues and ensure the safety of both people and property during the flight. Ultimately, the expertise of a professional drone photographer/videographer enhances the quality and impact of your aerial imagery, delivering exceptional results that elevate your project to new heights.
  • Do you have experience in drone photography and video?
    Yes, we specialize in drone photography and video. We are experienced in capturing stunning aerial shots and creating beautiful videos with our professional drones. You can see some examples in our Video portfolio.
  • Does Spooner Photography provide discounts for bulk video purchases?
    Yes, Spooner Photography offers discounts for bulk video purchases. Please reach out to our team for more information.
  • What resolutions are your videos?
    Drone footage is mainly filmed in 4K (3840x2160 pixels) at 29.97 FPS Exported to both 4K & Full HD 1920x1080
  • What is the difference between 4K and Full HD?
    What is the difference between 4K and Full HD? 4K and Full HD refer to different display resolutions. 4K resolution offers a higher pixel count compared to Full HD, resulting in more detailed and clearer images. Specifically, 4K resolution is 3840 x 2160 pixels, while Full HD resolution is 1920 x 1080 pixels. In addition to the higher resolution, 4K displays often support a wider color gamut, leading to more vibrant and lifelike colors. This combination of increased pixel count and enhanced color reproduction results in superior image clarity and a more immersive visual experience compared to Full HD.
  • What does FPS mean?
    FPS is an abbreviation for Frames Per Second
  • What type of video licensing does Spooner Photography offer?
    Spooner Photography offers both standard and enhanced video licensing. Standard video licensing grants the purchaser the right to use the video in one specific project for a specified period of time of 12 months, while enhanced video licensing grants the purchaser the right to use the video in unlimited projects, for an unlimited period of time. Standard video licensing from Spooner Photography allows you to use the video content for non-commercial purposes, such as personal projects, blogs, and websites. Enhanced video licensing from Spooner Photography allows you to use the video content for commercial purposes, such as advertising campaigns, TV broadcasts, and film productions. Standard license - Included in the price of all digital media (Non-commercial) Can be used without limitations on websites. Audience size limited to 500,000 on web, social media & apps. Impressions limited to 500,000 for Out of Home advertising. Audience size limited to 500,000 for live performances. 🚫Not permitted for TV or Film distribution or commercial use. Enhanced license - Can be purchased, available for HD and 4K separately in the store. Unlimited use on websites. Unlimited distribution on web, social media & apps. Unlimited impressions for Out of Home advertising. Unlimited audience size for live performances. Unlimited distribution for TV & Film Unlimited use for online video & commercial purposes. ✅Can be used without limitations for digital web templates.
  • Can I purchase additional licenses for a video I have already licensed?
    Yes, additional licenses for a video can be purchased at any time.
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