Question 1

What services do you provide?

Accepted Answer

At Spooner Photography, we take pride in offering a diverse range of photography services to cater to various needs and preferences. Our three main services are:
1. Pet Portraits: At Spooner Photography, we specialise in capturing the natural and playful essence of your beloved pets. Our team of skilled photographers excels in creating captivating and timeless images that showcase the unique personality and bond you share with your furry companions. Whether it's a heartwarming portrait of your pet in their element, a fun and energetic session, or a more posed and elegant look, we work closely with you to understand your vision and create pet portraits that become cherished memories. Your pets are part of your family, and we ensure to preserve the essence of these precious moments through our lens, delivering photographs that truly capture the love and joy you share with your furry friends.
2. Drone Photography: Experience the awe-inspiring artistry of aerial photography with our drone services. Using cutting-edge unmanned aerial vehicles, we capture stunning images from the skies. This service is ideal for showcasing landscapes, real estate properties, events, and promotional visuals for businesses. Our skilled team utilises drones' versatility to deliver breathtaking shots that offer a fresh and unique perspective to your projects.
3. Drone Videography: Our drone videography service takes aerial storytelling to new heights. We specialise in capturing cinematic shots that bring events, landscapes, and promotional videos to life. With smooth and immersive footage, we create compelling visual narratives that leave a lasting impression. Whether it's for marketing purposes, events coverage, or artistic projects, our drone videography services elevate your vision and add a touch of creativity to your storytelling.
No matter which service you choose, rest assured that we are committed to providing exceptional quality, professionalism, and a personalised approach to meet your photography needs.

Question 2

How much do your services cost?

Accepted Answer

At our photography website, we offer a range of high-quality services tailored to meet your specific needs. Our standard packages include the Drone Photography Package, the Drone Videography Package, and the On-Location Pet Portrait photo session. However, since each project is unique and may have different requirements, the cost of our services will vary accordingly.
To get an accurate quote and discuss your specific project in detail, we encourage you to reach out to us through our contact page. Our team will be more than happy to assist you and provide a personalised quote that aligns perfectly with your vision. Rest assured, we strive to offer competitive and transparent pricing to ensure you receive the best value for your investment in capturing those special moments. Don't hesitate to contact us today to embark on a remarkable journey through our photography services.

Question 3

How do I book an appointment with Spooner Photography?

Accepted Answer

You can book an appointment with us online at our website or by emailing us at info@spoonerphotography.com. Our friendly staff are always available to answer any questions you may have about our services.

Question 4

How soon will we get our photos and videos?

Accepted Answer

Post production can take from a few days to a few weeks depending on the product you have purchased. Please enquire if you need expedited services.

Question 5

What equipment do you use?

Accepted Answer

Equipped with a DJI Air 2S drone, Canon EOS R7 Mirrorless camera, and a diverse range of tele-zoom ranging from 24mm to 840mm, macro, portrait, and landscape lenses, & Flashes I am prepared to tackle any challenge that comes my way.

DJI Air 2S Drone specs summary:
 • Camera: 20-megapixel 1-inch CMOS sensor
 • Video Resolution: Up to 5.4K at 30fps, 4K at 60fps, or 1080p at 120fps
 • Max Speed: 42.5 mph (68.4 km/h)
 • Transmission Range: Up to 7.5 miles (12 km)

DJI Avata FPV Drone:
 • Camera: 48 MP 1/1.7-inch CMOS
 • Video Resolution: Up to 4K at 60fps, or 1080p at 120fps
 • Max Speed: 60.3 mph (97.4 km/h)
 • Transmission Range: Up to 6.2 miles (10 km)

Canon EOS R7 Specs summary:
 • 32.5 megapixel APS-C sized sensor
 • 4K/60p Video Capture
 • Up to 15fps continuous shooting (Plus 30fps bursts with the camera’s electronic shutter)

Question 6

How high can you fly?

Accepted Answer

We are authorised to fly up to 400 feet high. In certain circumstances we are permitted to fly higher, however it isn’t normally necessary due to the nature of our lenses. These allow a wide viewing angle without distorting the image.

Question 7

Delivery Time

Accepted Answer

The delivery times for store products may vary depending on the item and its production process. As all items, except for digital products, require printing and quality control before shipping, we aim to deliver orders within approximately 8-12 working days.
Please note that this timeframe allows us to ensure the highest quality standards for your products, so you can enjoy beautifully crafted items that meet your expectations.
If you have any specific questions or concerns about your order's delivery, please don't hesitate to get in touch with us. Our team will be more than happy to assist you and provide any necessary updates regarding your purchase. Your satisfaction is our top priority, and we are dedicated to making your shopping experience with us as smooth and enjoyable as possible.

Question 8

What products can I purchase my photos as?

Accepted Answer

At Spooner Photography, we offer a variety of premium products to showcase your cherished photos in the best possible way. You can choose from our standard options, including:
1. Premium Matte Paper Metal Framed Poster: Display your favorite photos on a premium matte paper, elegantly framed in metal for a sophisticated and timeless look.
2. Premium Semi-Gloss Paper Metal Framed Poster: This option features a semi-glossy paper that enhances the vibrancy of your images, beautifully complemented by a metal frame for a modern and polished presentation.
3. Canvas: Turn your pet portraits and other images into stunning canvas prints, adding a touch of artistic flair to your home decor.
4. Acrylic Prints: Create a contemporary and sleek display with acrylic prints that provide a glossy and vibrant finish, making your photos truly pop.
5. Premium Matte Paper Poster: Showcase your images on high-quality premium matte paper, perfect for a classic and refined presentation.
6. Premium Semi-Glossy Paper Poster: This option features semi-glossy paper that brings out the colours and details of your photos, creating a visually appealing and professional result.
If you have specific requirements or would like a product that is not listed above, we are happy to accommodate special requests. Please get in touch with us to discuss your unique needs, and we will provide you with a personalised quotation for the desired product. Our goal is to deliver products that exceed your expectations and turn your treasured moments into beautiful pieces of art to be cherished for years to come.

Question 9

Are there additional costs for locations beyond 20 miles from Derby?

Accepted Answer

Yes, for locations beyond 20 miles of Derby, extra travel and time expenses may apply. Please feel free to reach out to us if you have any questions or need assistance.

Question 10

Shipping costs

Accepted Answer

Please see the price ranges below.

UK Pricing listed below, for other countries please goto Checkout.

*Prices can be revised at any time without notice

Question 11

Can you provide a proof of how a product will look before I make a purchase?

Accepted Answer

Absolutely! We understand that visualising how a product will look before making a purchase is essential. For many of our customisable items, we offer proofs or mock-ups upon request. These proofs will give you a preview of how the final product will appear with your chosen customisation options.

To request a proof, simply contact our customer support team or mention your preference during the ordering process. Our team will be delighted to assist you in visualising your personalised product and ensure that it meets your expectations.

Please keep in mind that the proofing process may add a little extra time to the overall production and delivery timeframe, but it's worth it to ensure your complete satisfaction. We are committed to providing you with the best possible shopping experience, and offering proofs is just one of the ways we strive to meet your needs and preferences. Feel free to reach out to us if you have any questions or require further assistance. We look forward to helping you create a product that you'll love!